We rented a tractor to do work at a horse rescue in Sebastopol. Although we did not even leave until after 11:30 on the 19th and then we had to drive it out to Sebastopol, we were charged for a whole days rate of 263.60. We were not even able to begin the work until early the next day, returning the tractor by 5 PM. Guess what? Yep, we were charged another 263.60 for another days rental. We were trying to do something nice to help this non-profit out and it cost us over 500.00! I have called the manager, Jason, to see if they would reverse one of the days charges and have been unsuccessful. My recommendation to all of you is too find another rental place. One with a heart and not one that is all about charging you full days for partial use!