The customer service was great when we purchased our furniture. Do not buy the 2 year extended warranty, just a big waste of money. About 6 months into owning our new couch, we realized it was not a good purchase. The material on the couch looks extremely worn and now after owning the couch for alittle over a year, there is a tear forming in a seam. We bought the warranty thinking it would cover the product we purchased, but we were told than that is not the case. They consider it "normal" wear and tear. When we purchase a couch, we would expect it to look good for a few years at least. Because of the substandard material on the couch and the "not-so-great" warranty experience, we will not be shopping at this store again!

Farmers furniture is a great store to buy quality furniture from the experts.