My son was in a wreck on Alcoa highway at Airbase road on 12/2. Townsend Towing was called by Alcoa PD to tow his car across the street to Twin City Collision. I called Townsend to receive a copy of the bill and they refused to provide me a copy, telling me I would have to obtain a copy from Twin City. Twin City faxed me a copy of the tow bill from Townsend for $596.77. I am speechless! Directly across the street and they charge this kind of price. People in need of a tow beware. There are much cheaper options out there!