Our salesman, Mitch, was super informative regarding the products we were looking for. He was also very swift in getting the paperwork and sale ready as well as scheduling for delivery. Overall, he had a friendly and inviting personality.

The day of our delivery, we realized our doorway was too narrow and the men delivering our item, Josh & Steve, worked really hard to try and solve the issue. They even took the time to discuss some other item options. When we decided to remove part of the door frame and attempt to get the item in later, they were willing to schedule coming back first thing the next day to finish the delivery and installation. Both men were super friendly and kind in the fact that we hadn't appropriately measured the space for the item we purchased.

Overall, everything felt much more personal and made the experience better than I could have imagined with a big box store. Not to mention, we got a better deal than we had been seeing at the same time at those other places!