Staff is bent on getting you to spend more. They ask you what you want and make believe they don't understand your answer.I wanted tips and a pedicure... I was askef 6 times...walked out almost 3 hrs latet with cut on my toe. ..a cut on my heel and nails that were not neatly manicred....shoddy work.. too ecpensive... going back to my old salon.this is the 4th time and never walked out satisfied. Lily is very nice but she needs better staff.