If you want to do business with someone who is going to do what they say they are going to, build you an awesome cart, and make sure everything is perfect then go to Metrolina Carts. Bret was easy to talk to, very knowledgeable, and did not fail to deliver anything he assured he would do. I like that I could get in touch with him when I had questions, and the cart was exactly what we talked about. If you are looking to make a considerable investment in something, you want to feel like the person providing this service actually cares about what they are providing you. We shopped carts online to get a sense of how much we were going to spend and what we wanted. Carts can be pricey but we got a great deal for what we wanted here. I had a hard time deciding where to get our cart built and I rely heavily on reviews when word of mouth isn't available. That's why I wanted to put this review up. Fortunately where I work there is a couple people who drive awesome golf carts to work because they live close enough. I found out from both the owners where they were built. Both people told me Metrolina Carts. I spoke with one of the guys about how it was to work with Metrolina Carts and he was thoroughly impressed and hands down recommended them. My experience here was with a custom build and it was great. They also sell pre built carts and from what I saw they were every bit as nice as the one we got. We liked that when we were picking out what we wanted they had examples on display between the parts they have on hand and the carts you can see that are already built. I liked hearing the speakers, feeling the difference in tires by driving the carts that had them installed, and other things like seeing the add ons we wanted and how they would look installed. It seemed to me that whether you're building a cart, getting one serviced, or buying some add ons that you wouldn't have a similarly great experience here.