I am trying to call about my supplies and my bill, but no one answers the phone, like I am supposed sit with my phone all day on hold. but they always call you when they want you to order something from them. That's terrible and very disrespectful to your customers. You can't tell me that this place is that busy that everytime I call I have to hang up before they answer.

I was trying to get oxygen for my mother ,from the time they received the script,Mon. at 2.30. I didn,t get answers until Thur.at 2:30 from the area manager.When I told him the unprofessional and rude experience I got from his employee,his answer was she was new and I never even got an apology for her rudeness and my complaint went all the way to the Vice President of the company! If you need supplies for a loved one my suggestion is do not do business with Lincare of Rochester! Tom Shofkom

Yesterday July 7 2015 my daughter had a delivery to her new address, she has had lincare for 3 yrs @ her old address, the new driver was very disrep to her & made her put her tanks in car by herself, she is still able to drive so she keeps a few in car, he also told her she didn't need so many tank, to stay home more.. I think any person dealing w/ handic people should be fired or at least wrote up for this

The office staff is very courteous but extremely disorganized. You set up an appointment and they show up the day before. You order tubing at the time of the visit and then have to call the office to get it sent. They get the job done but not as smoothly as you may like.