We apologize for the inconvenience

The people search feature on Superpages.com is temporarily unavailable. You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company.

You will be automatically re-directed to People Search on yellowpages.com in .

Julian's Dry Cleaners

Add to Favorites
(1)
Write a Review!
Dry Cleaners & Laundries, Drapery & Curtain Cleaners, Fire & Water Damage Restoration

699 Blossom Rd, Rochester, NY 14610

585-482-0860

CLOSED NOW: 
Today: 8:00 am - 4:00 pm

REVIEWS write reviewWrite a Review

REVIEW SUMMARY

  • 5
  • 4
  • 3
  • 2
  • 1
1
1 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Share Review

Like this review? Share it on your social network to get the word out!

stuckintheROC

02/17/12

Provided by Citysearch
POOR CUSTOMER SERVICE

IF YOU WANT YOUR CLOTHES RETURNED HOW YOU DROPPED THEM OFF, DON'T TAKE THEM TO JULIAN'S!!!

When you're in the business of clothing - especially expensive clothing that requires dry cleaning, you would think they would hold their work to a higher standard (espcially at their prices!). My review is based solely on principle. I received my suit jacket back with a broken button. I can easily replace this, but the way the owner chose to handle the situation is unprofessional and unfortunate.

Upon inquiring about replacing the buttons, I was told I could bring in my own purchased buttons and they would sew them on for free. When I asked about getting reimbursed for the cost (as this is not my fault) I was simply told this was not part of the policy (a policy I asked to see in writing - and oddly, doesn't even physically exist). I also asked if there was a copy of a document that I had signed waiving their responsibility for ""casualties"" such as buttons - that too, does not exist.

When I asked the owner if he he would share with me how he would feel if he were in my shoes he beat around the bush, and stated he could not answer that. I ALL FOR SMALL BUSINESS OWNERS - but Julian's is an absolute exception for me. Needless to say, I will NOT be taking my business there again.

Was this Review helpful to you?0
DETAILS
Extra Phones

Phone: 585-544-1615

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Dry Cleaners & Laundries, Drapery & Curtain Cleaners, Fire & Water Damage Restoration, Janitorial Service, Leather Cleaning, Water Damage Restoration
Services/Products
  • Fire Damage Restoration, Water Damage Restoration
Payment Options
Neighborhood
Browncroft
Other Information

Parking: Lot, Free

Wi-Fi: No

Bike Parking: No

Wheelchair Accessible: Yes

Specialties: Damage, Drapes & Curtains, Leather, Fire, Soot Damage

Services: Fire Damage Restoration, Water Damage Restoration

Suggest an Edit
Data provided by one or more of the following: DexYP, Data Axle, Yext.