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2.5
3 Reviews
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anonymous

04/07/10

I recently booked a wine tour with Imperial limousine and have to say it was the best wine tour I have ever been on. The driver was helpful and polite. Knew exactly where to take us. He had such a knowledge of Seneca Lake that we visited wineries that we did not know even existed! I am looking forward to booking another wine tour soon on Keuka Lake. So nice to have a driver that also served as a tour guide! I highly recommend this limousine service for wine tours.

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anonymous

01/04/09

Do not under any circumstances even consider Addamo Imperial. Theyll ruin your event, like they did our wine tour. Our driver didnt have a copy of our itinerary when he picked us up, even though Id sent it weeks earlier. Then, the driver didnt know how to use the cars GPS navigation system or how to read a map, and he went the wrong way to the first winery, driving us 20 minutes out of our way. After we finished at the first winery, the driver went in the entire wrong direction again, taking us all the way to Auburn! This wasted 40 more minutes of our time. All told, 1 hour of our tour was wasted. So I called Addamos owner requesting a reasonable $50 refund for the wasted hour. But the owner consistently interrupted me as I tried to describe what had happened, giving an array of nonsensical excuses. I continued to attempt to politely state our case, but the owner began yelling, and apparently having run out of excuses, he actually had the nerve to hang up on me!

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anonymous

01/04/09

Do not under any circumstances even consider Addamo Imperial. Theyll ruin your event, like they did our wine tour. Our driver didnt have a copy of our itinerary when he picked us up, even though Id sent it weeks earlier. Then, the driver didnt know how to use the cars GPS navigation system or how to read a map, and he went the wrong way to the first winery, driving us 20 minutes out of our way. After we finished at the first winery, the driver went in the entire wrong direction again, taking us all the way to Auburn! This wasted 40 more minutes of our time. All told, 1 hour of our tour was wasted. So I called Addamos owner requesting a reasonable $50 refund for the wasted hour. But the owner consistently interrupted me as I tried to describe what had happened, giving an array of nonsensical excuses. I continued to attempt to politely state our case, but the owner began yelling, and apparently having run out of excuses, he actually had the nerve to hang up on me!

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DETAILS
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Category
Limousine Service
AKA

Imperial Limo Svc

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