Using Charlotte Appliance has proven to be a disastrous mistake. While the sales department at Charlotte was quite helpful to the point of the sale the install and our life with our new highly rated Frigidaire refrigerator has been horrid. The doors, which they had to reverse on site, have been misaligned from day one. The freezer has repeatedly frosted over, prompting two calls to Frigidaire and two independent service visits. The first technician pointed out that the freezer seal was not properly installed. The second technician( removed the seal, attempted to realign the freezer door and properly balanced the machine, and noted that the protective plastic had not been fully removed from the door. Then they told me to chase Frigidaire for a claim number before they could help.It still frosts over (as have we) and it is now our hope that this is just a lemon, compounded by the rather poor installation by Charlotte. We may shop local in the future, but not at Charlotte Appliance.

This is a very nice store it has been around for years.