This is an update. The owner DID contact me and apologized. She took full responsibility for the employees' behavior and addressed it with both of them. She did offer a refund and even an extra service. I must say that a response like this is rare in this day and age and completely restores my faith in this establishment. Surely with such dedication to making things right, this owner deserves a good review. I'm taking her at her word that this was just a bad day, and most likely not what can be expected at Perception.

Friendliest staff and great services.

Pretty salon, but horrible customer service!!!! My acrylic was ok, but I'll definetly never go there again.