For nearly 10 years I was a loyal customer of this Meineke. That changed recently when I went in for an oil change. Once the it was completed, the tech who worked on my car claimed that my radiator hoses needed replacing as they were becoming brittle. I was quoted $200 for parts and labor to replace the hoses. A buddy of mine offered to replace them for me as a Christmas present, all I needed to do was get the hoses. I got the hoses brand new, and we went to my friend's mechanic to get the work done. Due to the hours of this mechanic & my work hours I had to forgo OT that day in order to have the work done, work that Meineke had insisted was going to be necessary. When the mechanic replaced the hoses, we found that NEITHER radiator hose needed replacing at all. As a result, my friend and I were out $110 for parts and labor, and I unnecessarily lost OT from work. Meineke will no longer be getting any more of my business because of this. They used to be trustworthy. Or so I thought.

This shop is terrible! I went in with a rear brake problem. $600 and 4 trips later it is still not fixed. Then they told me that they couldn't refund any portion of my money even though they clearly didn't fix the problem. When I called Meineke headquarters they told me that there is nothing they can do as all locations are franchise and it is at their discretion. Thanks for ripping me off. Car still has trouble braking.