I used to work for this man and thought I could trust him. The first morning I drove the truck to work I experienced a flare shift going into 3rd gear. I called and he gave me something to do that he should have done. To make a long story short he had my truck in his shop probably 15 times through my 2 year warranty. One time he had it for almost a entire month. So here I am still nursing a truck that I can never sell because he didn’t have the knowledge to do any more than BS me until he had his wife say it wasn’t welcomed there because it was out of warranty. This after he told me don’t worry about the warranty because he would make it right. Stay away from this shop. The only reason there are any stars in the ratings is because your required to put something.

Make certain you do your homework before you enter into a service agreement with Balch's! Ask questions and get a written estimate. Make sure you understand their "Policies"! They don't make it easy doing business with them! Won't accept local checks. Won't accept credit card payment over the phone. Wants cash payment. Every time you try to complete the process they change the rules. Whether their service is quality or not, I can't say. Trying to pay them but they want it there money a specific way. Will let you know, but I wouldn't deal there again!