I used them for 17 years, they never missed a pickup, I paid them VIA on-line banking, never had a need to call them, they picked up even when I forgot to pay. I moved out of their area and stopped using them. Best company ever. Definitely recommend them.

I have used this company since July of 2012 but in the process of searching for a new provider. I have tired calling for 3 weeks to make a payment , this is the only way to make a payment besides mailing a check or going to the office in person, but have been unable to reach a person or a voicemail. I have also tried emailing to request a call. The phone continuously rings without a voicemail. I have always paid several months in advance so paying over the phone hasn't been too much of an issue. Due to the weather, we missed 2 different pick ups but were never credited back for the missed days. Very unprofessional communication and will no longer use them in the future.

Online pymt would be nice.