Talk about great customer service! My vehicle broke down in Presque Isle...4 hours from my destination and 7 hours from home! They were able to rent me a clean, reliable car in no time, accomodate my needs and even came to pick me and my kids up where we were stranded. The 800 free miles I got really helped with my trip...their prices were MUCH better than the other places in the yellow pages that I called.