I ordered a bouquet for my niece through Artistic Flowers website and what was delivered was NOT at all what I ordered. I get that substitutions might need to be made but this was just a rip off. I paid $53 (before tax and delivery!) for the "splendid day" arrangement and they sent 4 pink roses (not lavender) and some half dyed CARNATIONS with some baby's breath. It looked NOTHING like what I ordered, nor was it remotely pretty. I called and they said they would remake it and it would look just like the picture and would deliver it when they had time. So, my sister decided to pick it up since they didn't have all day to wait. Not only were the employees rude to her, the bouquet STILL didn't have the correct flowers. It was supposed to be roses, asters, button poms and hypericum berries. The remade arrangement had laveder roses, dyed blue daises (NOT asters) and some green hydrangeas. It looked decent, but really!?! They could have at least been polite to me OR at least my sister! Terrible customer service and awful product. I would NEVER recommend them and will take my business elsewhere.

service was good. but didnt recieve what i purchaced. lillys were closed and died closed.

Ordered flowers for a friend that had a lose in the family, and they did an awesome job. Will use them for all my floral needs

My Husband ordered me flowers through Teleflora and requested Artisitic flowers and they did a wonderful arrangment that smelled wonderful and looked so beautiful. I was not home when they delivered and they left a card for me to call them and they came back out and delivered them to me. I have called them when I need flowers for friends in the hospital and they always make beautiful flowers in the price range that I want for them. I will always request them to make arrangments for me when I order online or when my husband does.

It all started with FTD and ended with Artistic Flowers. I ordered flowers through FTD for my mother and they did not arrive. After 2 days, 4 hours of phone time and 4 emails I demanded another florist. They then sent the order to Artistic Flowers. Artistic Flowers did the arrangement in 15 minutes and it looked like it. My 7 year old daughter could have done a better job. It literal looked like they grabbed some flowers, cut the bottoms and stuck them in the closest vase around and took them over to her. THEY WERE HORRIBLE LOOKING. It was a huge disshoveled mess thrown in a vase. I was horrified to see what they sent to my mother. I complained to FTD and then Artistic Flowers turned around and called my mother to complain about FTD saying it was their fault that the flowers looked like that. WHAT???????



Totally unprofessional, no talent florist who DOES NOT CARE what goes out their doors as long as they get their money. They are refusing to refund. DO NOT USE THEM! I don't care if they are the only florist in Portland, Texas.... call someone else. If I could post the pictures of the flowers so you could see for yourself I would. It's that bad!!!!!

Totally ruined my mother's Valentine's Day by sending the worst arrangement! Honestly my 7 year old could have done a better job and would have taken a lot more pride in her work. The most unprofessional people ever. After I complained to FTD they called my mother the recipient to tell her it was FTD's fault because Artistist Flowers doesn't do "orders" they do what they want to do. WHAT??????? Why would you call the recipient and complain to her about your mistake???? DO NOT USE THIS FLORIST! If I could post the picture in this message for you to see so you would understand how aweful this arrangement is I would. To top it off they do not want to issue a refund or a redo. No customer service stills or professionalism at all.