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06/29/10Provided by Citysearch
In the past five years, my family has worked with Mt. Scott Funeral Home for three deaths. The first, my father, died after a lengthy illness. That was my introduction to the steps that are required and the intensity of emotions that surge up. The second death, that of my mother, came during a time when my wife was seriously ill (she would, in a few short months, be the third.). Then my wife early in 2010.
I can say without exception that I (and all others in my family) felt a level of peace and comfort because of the staff at Mt. Scott. I well remember the time shortly after my father’s service that we had to make some decisions about the grave marker and other issues. The sensitivity and firm yet gentle guiding from Rebecca was truly wonderful. Her immense respect for our mother coupled with her ability to provide some outstanding ideas, was remarkable and appreciated. We all have spoken of her in very favorable terms in subsequent days.
Then the events surrounding my mother just solidified my belief in the mission of Mt. Scott. I was deeply involved in the medical issues with my wife and that was taken into consideration by the staff. They knew I was under immense stress and helped me hold it together. Again, sensitivity, caring and a strong sense of professionalism was evident.
Upon the death of my wife, I could think of no other home to which I would entrust my beloved. It was automatic! And I was not disappointed. Meeting with Dennis on Monday morning to make the necessary arrangements was relatively easy. He asked all the right questions and led me through the steps with patience and thoroughness. His willingness to make arrangements for my stepson to see his mother (she was to be cremated) was so appreciated. He recognized that it was important and made sure the opportunity was made available.
We had my wife interred at the Willamette National Cemetery nearly a month later. The staff readily made the arrangements and Rebecca met us there at the appropriate time. She took charge of the basic processes, helped me as I suffered through the emotions and then, after we had placed the urn in the niche and watched them seal it, stayed and took pictures of the whole family. A nice touch.
I can, without qualification, say that the three times I have been helped by Mt. Scott Funeral Home exceeded my expectations in the areas of professionalism, sensitivity, willingness to take the extra step and their rendering of support. I would wholeheartedly recommend them for the work they do (I call it their mission.)
06/09/10Provided by Citysearch
I love the staff at Mt. Scott Funeral Home. They are both pleasant and professional, and their sincerity genuine. Their lovely building (located in SE Portland) is a neighborhood landmark, and it really reflects the care provided by one family for generations now...to other families at a very hard time.
I would not hesitate to use Mt. Scott Funeral Home for any funeral arrangements needed. Helping with pre-arrangements is something they offer as well and something we all should consider.
I can't think of a group of people who I would trust more with my final arrangements and those of my loved ones. Andrea and her team are a caring, close knit group who help with every detail. They are thoughtful and careful at a time when that is extremely important. I highly recommend their services to my friends and family.
I appreciate that this is a family owned, multi-generation funeral home that's been in Portland for over 75 years.
The physical funeral home is lovely and well maintained. The service was beautiful and handled well. It's obvious the directors are well trained. They're also thoughtful, respectful, and have found that nice and sometimes hard to find balance between being professional and being sensitive.
I doubt there are more caring people in this industry. I trust them to make any type of arrangements for me or for my family.
03/09/10Provided by Citysearch
VERY BAD experience with mt. scott funeral home. In november my mother passed away, she lived only four blocks away from funeral home and due to her wishes we contacted mt. scott (never again).Started off with the one man almost dropped her going down the front steps,then my sister followed the van instead of taking her 4 blocks they were headed to pick up more body and to stack them in the van(very impersonel).Then we set up the viewing we told them she never wore make up so we didn't want her all painted up so instead they left her pasty grey (they could of at least apply a flesh tone)At the funneral the director was to give the priest a ride to the cemetary but they left him at the church (the family found him and gave him a ride) Gets better, I was so emotional I did not go back to the cemetary until just the other day and found out the funneral home put the wrong year on the head stone,when the mistake was noticed we contacted the funneral home they said they don't keep those records????why not??? so we contacted the cemetary (willamette national) they had the copy of the paper work sent to them by the funeral home were the funeral home had summitted the wrong year.If you are considering using this funneral home I would say don't. All of our loved one deserve better!!!!! It was Greg that took care of us.
Family Owned & Operated For Three Generations.
- General Info
- At Mt. Scott Funeral Home, we help our friends and neighbors in the Portland, OR area remember their loved ones. We are family owned and operated and we have been serving the area since 1924. We understand that this is an extremely difficult time and we are committed to treating the mourning families with compassion, integrity and professionalism. We can help you answer any of your questions about organizing a proper funeral service. We can also assist you with planning a prearranged funeral service. This will help alleviate some of the stress on the family and friends of the loved one during those difficult times. At Mt. Scott Funeral Home, we offer several packages including: Traditional funeral service at Mt. Scott Chapel, Traditional graveside service, Traditional cremation service, Traditional cremation memorial service (without the body present) Immediate burial, We are here to help you during this time of need and our directors will sit down with you in order to make sure you understand all of your options. We also accommodate family's special requests to make each funeral unique to the person that is being honored. Call us today at the Mt. Scott Funeral Home for more information.
- Regular Hours
Mon - Fri: Sat - Sun Closed
- Funeral Directors
- Funeral Receptions
- Military & Veteran's Services
- Hearse Transportation
- Funeral Home Services
- Prearranged Funeral Planning & Counseling
- Grief Counseling
- Funeral Information
- Payment Options
- Creston-Kenilworth, Southeast Uplift, Creston - Kenilworth
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