Quality product and Reino is very knowledgable. Will not sell you something you do not need. If you like to DIY, he has plans and advice available. Prices are fair, I surfed the web a long time before I purchased here. Prices and brands were all over the map and quality of some of the lesser models was mysterious or untested. They sell a quality product, have been in the business over 50 years. They can make the decisions very logical and easy for they buyer. Recommended highly.

Bought a precut Sauna, their prices were very competitive, and the service was great, but most importantly, the quality is awesome, and all the precut pieces were perfect and was quick and easy to install, with a great and easy to follow step by step DVD! Great experience!

Saunas are one of the most wonderful places I've ever been to. I appreciate this wonderful place, I've been here twice since last month so far I liked it.

They are difficult to communicate with. Order was shipped with incorrect components. Had to pay shipping to have correct parts shipped. Not very customer oriented. Packaging was effective, but not very well designed, way too much cardboard. The sauna itself is okay, but construction is over-designed and heavy; could be much lighter. Some of the parts require a finish to be applied which is not what I would expect for a "pre-fabricated" structure. The heater control technology is a little dated.