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07/15/11Provided by Citysearch
I went in for a new tire and oil change thinking I was just gonna sell the bike. Scott helped me to see I should keep the bike if I just had some adjustments done. Despite having a quote of $25 less for tires elsewhere, Scott told me there was no other tire that is cheaper that would fit my bike. After a few weeks, I came back as advised to have things tightened up. I tried 3 times to ask him exactly what I would have to pay for on this return visit and he was very vague and said 10-15 minutes of work isn't going to be much. I was grateful that he was able to sell my old muffler to another customer but when he asked me for a cut I was a little taken back...I thought I helped in gain another customer that he then could charge for the labor to install it but he wanted a cut Plus $125 for the supposedly 15 minutes of bolt tightening. When I asked why it went from 15 minutes to 1hr and 15 min he became irate, turned red and almost started screaming at me as if I should know why. I had just paid him $1000 two weeks prior and we had set up $400 worth of work to do in the following month and then he flips out and treats me like crap for asking why the difference in time estimate. Last I knew, I was the customer and customers have the right to inquire what the workers do during the time they charge. Other reviews show Scott as taking advantage of people...I definitely felt that. I was the dummy and he was pulling the strings. That little freak out he pulled cost him my future business and hopefully that of those I tell.
09/08/08Provided by Citysearch
The wrenchers & staff are good peeps. I really liked them. In-fact I liked everyone and the dogs. But sadly... The owner doesn't seem to know much or whats going on. All I'm going to say is make sure he charges you fairly and get on-line and investigate the work being done on your bike. Don't just say OK to the bill. Ask questions. I felt that he throws in little extra charges here and there depending on how he reads your personality or how you react to him showing you work done on your bike. It is sad. Honesty seems to be a thing of a far past.... Anything for a quick buck I guess. ""A quick buck now proves NO bucks in the future"".
In fairness I dont thing the wrenchers know what the owner charges people. Thats what it seemed like in my case.
Try your luck. It should be better than mine after they read this.
07/30/08Provided by Citysearch
The mechanics at Fast Bikes know their stuff. They asked me a lot of questions about my carb problem and low and behold they fixed it. Friendly atmosphere, nice dogs and good prices. I have been to other places but I have found my go to shop. A+ Job guys.
07/26/08Provided by Citysearch
Friendly People but cant be trusted. My experience with them still leaves me wondering how much more they would of got out of me if my intuition didn't tell me to me pull my bike out as soon as I did. I just let it go as a lesson. Life's too short. Ill just never go back.
05/20/08Provided by Citysearch
I had a jet kit installed by Honda of St. John's, who couldn't manage to install the proper jets, even when given written instructions. I then took the bike to Honda of Gresham, who charged me 400 dollars to ""solve"" the problem by gluing half a coke can to the inside of my brand new K&N air filter (ruining it) and telling me my pipes were to narrow... Seriously.
Then I found fast bikes. For 1/2 what I paid everywhere else, not only did they do the job right, but they asked questions and followed up to make sure that everything was just the way I wanted it. If you're riding a metric bike (though I'm sure they know their way around a Harley) I cannot recommend this shop strongly enough. Excellent customer service, wrenches that actually know what they're doing, and straight forward, fair rates. My bike performs better than ever, and I've found my shop.
07/18/07Provided by Citysearch
I was pretty pleased with the service I received at Fast Bikes. I?ve got an old Brit bike that has been heavily customized and as such has some issues. I?m not a mechanic so it was nice they did not treat me like an idiot over some of the (to them) simple questions I asked. The bike was having some issues kicking over and they repaired the muffler, made some adjustments to the engine and put in a more powerful battery. When I picked up the bike it kicked over on the first try. Really a nice surprise. Bike now performs really well (for a 36 year old Brit). They do a good job of explaining what they will do and how long they think it will take. They charge by the hour and I was a bit nervous about the bill but when I received the charges they were very reasonable. Pleasant surprise. They are not the best at keeping you updated and you are well served to check in with them periodically. It also took a long time to complete but I was not in a huge rush so this was less of an issue for me. It is a clean place with very friendly and knowledgeable people. I will use them again.
01/16/07Provided by Citysearch
My experience with Fast Bikes Inc. was great! I brought my bike in for a service and they went above and beyond. they charged me what they said they would and my bike was returned clean and ready to go. The staff was polite and didn't make me feel like the novice that I am. My old steed is running better than it has in years. I plan on returning with all my motorcycle needs. thanx FBI.
- General Info
- How Fast Do You Want to Go?Fast Bikes Inc. is Portlands go to independent motorcycle shop. While servicing the American V-Twin market we know our way around the Metric Cruisers too. FBI is a licensed motorcycle dealer, performing regular maintenance, performance modifications, chrome and dress up goodies, race prep and Dyno tuning, as well as complete engine rebuilds and machine shop services. We prove the quality of our performance on the race track too, racing all over the Western United States. The difference between the big box dealerships and Fast Bikes is that you can actually talk with the mechanics and get the real scoop. We take pride in old school customer service. Fast Bikes Inc has been written up by many primary manufacturers in the motorcycle aftermarket industry as a Gold Level Shop. We occupy an 8,000 square foot facility in Portlands close in Central Eastside Industrial District. Opening in 2004, Fast Bikes Inc is a premier player in Portland's motorcycle community.
- Regular Hours
Tue - Fri: Sat:
- Motorcycles & Motor Scooters-Repairing & Service, Motorcycle Dealers, Motorcycles & Motor Scooters-Parts & Supplies
- Payment Options
- Big Twin, V Twin
- Buckman, Southeast Uplift