I have managed plant operations over eighteen years. Uniform cost control and accountability is always at the forefront. I have established many service agreements with Nationally recognized names in the uniform industry. All promised better service than the other guy. I never found this to be true until I started doing business with Alsco in Portland, Oregon. They live by the service agreement and their word! Customer service is the foundation and hallmark of the company, especially Alsco of Portland. It is the culture. Rafael Hernandez, is our Route Sales Representative. A true professional with business knowledge and note worthy people skills. Alsco would benefit by making him a corporate trainer for the stellar example he displays daily! Tim Draney's performance has the Service Manager is nothing short of Excellence! Tim's product knowledge, old fashioned communication skills and uncompromising integrity about business always makes dealing with him a pleasure. Bob O'Meara