Turn over in employees in pharmacy is on going. I have been using them for over 20 yrs and slowly declining. Wait time for percriptions is hours or they don't have the meds needed and have to order. That takes One to two days. Need new management for pharmacy.

This pharmacy isn't even worth 1 star. They are liars and thieves and know nothing about good customer service.



Over the last year l have been shorted 7 pills that l know of. A few of my prescriptions are 2 pills a day and at the end of the month if you are short a pill you know something is not right. About 4 months ago l started counting all my meds when l got home. 2 months ago l was shorted again on one med and at that point l was running out of those pills 2 days before the others. That means l was shorted 4 times in the last year. Another med is off by one pill and l was shorted again this month on a third med. I confronted CVS and spoke with Cindy, who was very rude. I spoke with the store manager, Donna, and asked for the pharmacy manager, she said she was over that person and would help me. After explaining the problem she insinuated l was a liar, because they triple counted their pills. Yea right!

I immediately transferred to another pharmacy. And then decided to call corporate and that person was nice. She told me their policy was to double count. And that this store needed to relearn customer service and quality control was lacking. Something along those lines.

I do not recommend this store. lf you do use them, count your meds in front of them, because they said there is nothing they can do once you leave the store.