I have a lot of respect for the owner of this establishment. I recently bought a watch from them from eBay. It was a Gucci 5500M men's stainless steel watch with diamond hour markers on the dial. When I received the watch, I found out that the band was shorter than what I was told. The owner approved the return of the watch with no argument. When I changed my mind about returning it and decided to keep the watch instead after having located some extra links that were reasonably priced, they offered to issue a partial refund to pay for links. The way they handled the transaction was very reasonable and it was with a lot of class. I wouldn't mind doing more business with them. retiarch 10/23/14.