I've dealt with dana a few times.  Should of known better after the first time they tried to burn me when I needed a new blower moti r fi r my furnance.  They wanted $500 to install a $100 motor that took me, the non hvac person, 2 hours to replace...  of which 90 mins was travel to and from the store to pick it up.  I so need a job that pays me $400/hour.  Avoid these people, quite liliterally, at all costs!

My heat pump relay switch went out from hard starts according to Dana’s Heating. They replaced this switch for roughly 600 dollars. Later this year my heat pump stopped working. When they investigated it was claimed that the system had a short and showed me the wires. The funny thing is they are the only ones to work on the system. I had them out several times just for maintenance since they installed the system. This caused my motherboard to fail on the heat pump. They charged me for a motherboard even though others companies in the area latter informed me that it should have been under warranty. That was 1000 bill to fix it from Dana’s Heating. I recently got a power bill of 500 from P.S.E. and they said another one was on its way. The increase in power was the same time Dana’s heating did the repair. I had them back and now they are saying that my compressor on my heat pump is shot. They gave me a ball park figure of 2500-3500 depending on parts. I have made a dozen calls to them and their management but was left with excuses and promises of calling me back. Now after four days I am still waiting for their quote and time estimate to fix it. The amount of money I lost due to their spotty workmanship from their supervisor technician is incredible. I could have replaced the system for the price it has cost me. Heat pumps are supposed to save you money unless you have Dana’s heating involved.I have called around and found plenty of other company who work on heat pumps saying they could do the repair for 1000 less than Dana’s.