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Town Fair Tire

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Tire Dealers

23 Home Depot Dr, Plymouth, MA 02360

508-830-0707

CLOSED NOW: 
Today: 8:00 am - 6:00 pm

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Town Fair Complaint

03/10/12

Provided by Citysearch
Does not stand behind their work

I had replaced the ball joints and all tie rod ends on my 2003 Jeep Cherokee. I brought the car to Town Fair Tir e in Plymouth MA for a front end alignment and specifically asked on the work order to have the steering wheel centered. I got the car back with the steering wheel off by 30 degrees. I brought it back 2 days later and they tried again and said they fixed the problem. The steering wheel is now off by 10 degrees. I tried to live with it however it is aggraviting to drive with your steering wheel turned left to go straight. I tried to get it fixed again today and they will not fix their own incompetent work because I am out of the 30 day warranty. They did offer to charge me again if they try for a 3rd time. If I am going to pay for this again it will not be with Town Fair Tire. Not Ever. This is a 5 minute repair for them with zero parts cost and they choose to loose a customer forever. I am going to a local shop where the ownes realizes what customer service means.
3rd time is a charm but NOT with Town Fair Tire.

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DETAILS
Extra Phones

Wholesale: 508-746-6258

Fax: 508-830-3513

TollFree: 888-206-6403

Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
SunClosed
Category
Tire Dealers
Payment Options
Brands
Bridgestone Tire, Cooper Tire, Dunlop, Dunlop Tire, Goodyear, Kelly, Kumho, Michelin, Toyo, Uniroyal Tire, bf goodrich, bridgestone, continental, dunlop, falken, firestone, general, goodyear, kumho, pirelli, toyo
Location
Home Depot Plaza
Other Information

Specialties: Trucks

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Data provided by one or more of the following: DexYP, Acxiom, Infogroup, Yext.