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Details
HoursOPEN NOW
Regular Hours:
Mon - Sun

Contact Info

Phone:

Main - 845-635-2018

Address:
2251 Route 44 Pleasant Valley, NY 12569

Reviews

3
2 Reviews
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K
Kelly D.

12/20/13

1 Reviews0
1.0

SAVE YOUR MONEY!!!!!! My mother was SO excited to be buying a farm raised turkey this year for Thanksgiving, that is until she cooked it. The 15lb turkey could only feed about for 4 people because it was so FATTY. She was literally beside herself. I had to call and make a complaint with the owner. The owner who was completely defensive and rude at first told me that nobody had ever complained before, we were the first. Finally, she agreed to refund my parents. A week later my father went into Quattros to receive his refund. (truthfully, I was just calling to let them know what happened, because as a business owner you can only make your business better if you fix or know where the problems are, That is how you create repeat business) But this 15lb turkey cost $135, so I figured we should get the refund because the owner offered. Well, my father went into Quattros and talked to the same woman I had on the phone. He didn't tell her who he was at first, he just said "yea, we had a turkey and it was no good. It could barely feed anyone and was all fat" The owner then had the audacity to straight lie to his face and give my father the same spiel shed given me on the phone. The owner spewed the same bitter, defensive words from her mouth that "ive never had a complaint before, I don't know what you're talking about!!" My father was just disgusted with the situation, so he never even explained who he was because clearly they like to lie at Quattros and it wasn't worth his time, so he just left. Nobody wants to be yelled at by someone especially when you're the customer and I even agree that sometimes the customers isn't always right, but we approached in a kind way, only to be treated as liars. The situation here is UNACCEPTABLE. SAVE YOUR MONEY AND HAVE A GREAT THANKSGIVING NEXT YEAR :))

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anonymous

10/12/13

5.0

Great family business. Food alway's fresh and without chemicals.

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Category
Grocery Stores
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