In response to the review by Walking finger, Keelen Bros. is well aware as to who this is. This customers parents have been very satisfied with all work completed by Keelen Bros. over the past 30 years. The issue at hand is that said customer purchased HIS OWN bushes at a closeout sale. At Walking fingers request, Keelen Bros. planted the purchased azaleas. Keelen Bros. did not receive a phone call until the following spring, stating that Keelen Bros. was responsible for the replacement of dead azaleas. Had Keelen Bros. purchased the bushes for the customer, we would obviously have been responsible for their replacement. Walking finger then threatened to post negative comments concerning the companyand, as you can see, he was true to his word. Furthermore, Walking finger lodged a complaint with the Better Business Bureau, which was closed by the BBB and did not affect Keelen Bros BBB A+ rating. Please feel free to contact Keelen Bros., at any time, should you have an