I had been looking around at spas for about a year, I had visited all the places around including Hydro Heaven. I must say all the spas I was looking at seemed pretty similar, but when it came down to it the guys at Hydro Heaven informed me and realy taught me what to look for, and in the end they were right, when you compare quality and price they had it both. My wife and I decided on getting a gazebo with the spa, that was in September of 2004, in July of 2005 we went back and got a great barbeque island from them too. They delivered everything they said they would, from the product to the service. I am a business owner myself and I truly beleive the best compliment you can give a business is a referal, so two of my neighbors got a spa from the same place.