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Provided by Citysearch
Poor sales, service, quality

Be very careful if you special order from these guys, I would buy off the floor if I where to purchase again but I wont! Poor quality, unreasonable. Very poor customer service.

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Provided by Citysearch
Wow what a great experiance

I purchased my first home and had no idea how to even start furnishing it. When I entered Tyndall's Carolyn greeted me and started a conversation about what I needed. She and I worked for about 2 weeks and put together every room in my house. Most of the furiture was delivered within the month, 4 pieces were on back order and Carolyn called me to inform me of this fact. I had a scratch on a table and called customer service, they sent a service tech out the next week to fix it. I have been so happy with the way my home turned out I can't imagine buying furniture anywhere else.

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Provided by Citysearch
***Liers*** No Christian Morals There*** All Liers***

I spent around $5,000 on a sectional couch 3years ago and bought a 5 year warranty at the time of purchase. My cat had an accident on 2 of the pieces. I call Tyndall to find out what I need to do to get this fixed under warranty, after a week and a half and several voice mails later I finally get in touch with the service manager who informs me I need to contact the warranty company (guardsman). I call and make a claim with the company (guardsman) they send me a form to fill out. I call service manager at Tyndall to get some help with filling out the paper work, she tells me that I need to report that the damage happened while I was at work and that it happened the previous day. (since it took me 2 weeks to even talk to someone at Tyndall to find out I needed to contact guardsman) I asked her what I needed to do to get 2 pieces replaced, she goes on to say ""maybe you need to get your kids to start chewing on it."" I read to her the exact words I wrote on the report and she said ""that will work."" Long story short my couch had a stain now it has holes because the service manager told me what needed to be done for the pieces to be replaced. Guardsman denied the claim, the store manager and the service manager both lied to my face and said I would be responsible for the damage. Remember, the furniture was not damaged (only had a stain) until I was told what need to happen in order for it to be replaced. They are crooks and liers. They will not receive any business from me or anyone I know. The service manager denies that she told me what needed to be done to get the pieces replaced and the store manager will not take responsibility for his employee. Service manager also lied about trying to reach me by email and never once returned one of MANY voice mails. It is sad to see that these so called christian people would lie and treat their customers the way they do.

This is posted under the About Tyndall on their website

***The family of Tyndall Furniture as well as the employees have learned there is a joy in giving back to God. He has enlarged our territory of ministry far beyond our wildest dreams.For the past 24 years we have joined in partnership with God to advance His Kingdom's business.

What joy we have received thinking that we had a small part in the ministry of so many places here in Charlotte and around the world. Some of the ministries we have been blessed to help our the Salvation Army, Charlotte Rescue Mission, Charlotte Christian School, Carmel Baptist School, SIM International, Reformed Seminary, Campus Crusade for Christ, 91.9 Radio, World Vision, Life Outreach International, Habitat for Humanity and many others. The Bible says in Proverbs 19:17 ""He that giveth to the poor, lendeth to the Lord, and the Lord pays in handsome interest""

So what can we say? To God be the glory for allowing saved sinners like us to be in partnership with Him. We haven't worn the world but with His Word, we have won som

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Provided by Citysearch
Great service until they got our money!

Fort Mill location. Had a great sales experience with salesperson/owner, and planned to eventually purchase more furniture in the future. We were happy that we found a great locally owned business with ""Christian Values"" (stated on their website). We would rather spend our money locally than send it overseas also. Unfortunately we cannot recomend this company to anyone. We ended up spending more money than we originaly planned on spending because of the quality of the product and the service we were receiving.
We were told that we could order coordinating pillows to match an accent chair that we purchased with a leather sofa and loveseat.
Long story short: both parties forgot to mention pillows at checkout. We called first thing the next morning to add to the order. Salesman/owner was not able to come to phone. Left message with associate. Call not returned by 2:00 same day. Called again and left another message with same associate. Have yet to hear from salesman/owner that day or any of the 7 days and 6 messages after that. Found out through another salesperson that the fabric was discontinued and couldn't get pillows. Fortunately I have found another company to get the fabric and pick up where Tyndall left off. They got our money and that's all that matters to them. I guess they don't care about repeat business, and I guess their ""Christian Values"" end at the time of sale! They will receive no future business from me or any of my family.

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Provided by Citysearch
Even if you bargin you are still paying to much

Compare the prices and you will save every time. Make sure you compare the Tyndall Pedic mattress sets to other companies.

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Extra Phones

Phone: 704-889-7351

Phone: 704-889-7350

Phone: 704-889-4307

Phone: 704-889-7710

Fax: 704-889-2377

Regular Hours
Mon - Thu:
Fri - Sat:
Furniture Stores, Mattresses
  • Mattresses
Payment Options

Tyndall Furniture Galleries

Other Emails

Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

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Data provided by one or more of the following: DexYP, Data Axle, Yext.