First off I want to apologize to the lil ole lady there. But when a customer comes in dont say "how may I help you" then say im sorry we are going to lunch we cant help you right now. That is the WRONG thing to say. Now there were atleast 3 women working in there at the time. Have they never heard of staggering their lunches so the office does not have to shut down ? I work in a wholesale /retail store and if we shut down for lunch we would all be fired. I have a lunch break to and I have to do my personal stuff on my lunch. They need to review their policies and fix them.