They are fast and reliable and #1 about what they do, had a problem with a virus my Norton program would not remove and I called Broken Windows Computer Repair and they had it fixed within the hour that they arrived and no problems ever since. Total cost was around $30.00 for everything and it saved me so much than having to use Geek Squad in Slidell and easily spend over $100.00. In other words keep up the great work!