I am just relocating to Phenix City and looking for a cable company that provides great services. I have been informed that Cable TV East of Alabama is the only cable company around here. I have only heard negative comments from the cable company from sources around here. I think some one should get involve and fixed this issue and and try to atleast get other providers in our area. If other providrs were in this area, this company might get off thier tail and provide people who works hard for their money some descent service around here. Some people like myself would like nothing better to do but sit around and watch some tv after a hard day of work.

I am just relocating to Phenix City and looking for a cable company that provides great services. I have been informed that Cable TV East of Alabama is the only cable company around here. I have only heard negative comments from the cable company from sources around here. I think some one should get involve and fixed this issue and and try to atleast get other providers in our area. If other providrs were in this area, this company might get off thier but and provide people who works hard for their money some descent service around here. Some people like myself would like nothing better to do but sit around and watch some tv after a hard day of work.

This scam of a company has the absolute service for extremely high prices. Slow internet and basic cable (no digital, no HD) for $95/mo? There is no competition in Phenix City to motivate CTVEA to have anything resembling competitive prices. I recently called to adjust my service and the person on the phone informed me that the price for this month would be pro-rated for the new service....but the operator did not know what "pro-rate" means and then informed me my bill would be higher this month despite a "pro-rated" bill onto a lower monthly bill. How much higher will this month's bill end up? Excellent question! The operator has no idea and no way to determine what my bill will be. They "rely on the system...whatever the system says is what your bill will be" is the answer I received. Can I speak to billing? "Yes, we do that here" If you have ANY option besides cable tv of east alabama TAKE IT. I would rather pay $30 extra a month than use this company again.