After checking with this company and another local driver's ed company about online courses and drive times we decided to go with this one. My other 2 kids went to the other one and we had some issues receiving their certificates but everything else was good, apparently there were major personnel changes underway and things were held up as far as certificates. My youngest son is always busy with school activities from sports to drama to academics so we knew we needed online classes. We were told the drive times were scheduling 6-7 weeks out which while that seems long the other company was even longer so we went with Masters. The online classroom is billed separately from the driving school and costs about $100 extra but there was absolutely no time to sit in a classroom and we needed to get this taken care of. Well a month after paying the Masters fee which totaled $390 I still had not heard from them so I called back. We are now being told that they don't have drive times until the middle of July which is 19 weeks from when I was initially told 6-7. BIG DIFFERENCE! Had I known that I would have gone with the other company which was also about $100 cheaper. Now we will be left trying to figure out transportation again and are out almost $500 currently when this should have already been taken care of. By the way, in the state of Ohio all portions of driver's ed must be completed within 6 months or you have to pay again and take all portions again. This is pushing 5 months barring any issues. Wonder how many have had to retake and repay because of the company not being on time?