Not recommended! We had problems with our Amana system within two months of its installation. The owner was on vacation and dispatched his son who was rude and didn't find the problem. I complained and he dispatched another relative who found the problem, but then made no offer to assist with the water damage caused by their faulty installation. I then had another installation warranty problem (in the winter) for which we left four messages on separate days. The owner didn't respond until I called his cell phone, he then tried to brush it off as "normal operation." I tried again after the house temperature dropped below 65 degrees and the owner got belligerent, made reference to contacting his attorney and refused to honor his own installation warranty because he didn't like my tone (I was quite frustrated by this time.) I located another company that came out same day and fixed the problem, no charge, under 1st year warranty. I filed a complaint with the BBB about Cross.