Absolutely the worst place you can ever go to for furniture. I wish I would have gone somewhere else because going here was the worst choice I could have made. It took so long for me to get my furniture and once I did get it they did not order the correct mattress and one of the pieces from my bed was damaged. It took about 3 weeks for me to get these two items back so I literally had to wait over a month to actually have everything. They will not call you to let you know the status of your order instead I had to call them every other day to find out. The owner is rude and so disrespectful. I really don’t under how someone like him can run a business. They are thieves and the biggest liars you could ever meet. These people don't even deserve a rating.. horrible, horrible service!!! I’ll never be buying furniture from this place again and would not recommend it to anyone. You can definitely go somewhere else for the same kind of furniture and be treated like you should be as a customer.

I wish, I could give them zero ratings. I don't know where to start. First, 3 weeks after I placed an order for sofa & loveseat,neither I receive a call or delivery. So, I decided to call the store and the guy told me "we will deliver as soon as we get it". I asked the exact date and he was like "we don't know, sofas come from other place". Finally, after 1 month and 5 days, sofas & loveseat were delivered. After that, it was not even 2 weeks yet, and my family, guests, & I started to notice that the seats sink into the seat cushion a lot, and this is not comfortable. I e-mailed and tried to call Sammy, for several times, but as I expected, no answer even after 1 month now. My advise is beware!!!! DO NOT BUY FROM THIS PLACE! THEY WILL ROB YOU!!

Worst service ever!!! I would never recommend this store to anyone, unless your willing to wait a month and 3 days for your furniture. Not only do they lie to you and tell you your furniture is in stock they also lie to you about your delivery date. They have you waiting around all day and never come, and when they do come they hire day laborers to deliver your furniture in a Penski truck ( what the F***)! They delivered my furniture in two seperate delivery dates after claiming their truck was stuck in P.A. Dont even bother with them their are far more better furniture stores in N.J.

The first thing you should know is that the furniture is exactly as pictured online, so if you don't mind the headache then it might be worth it. But here is my rationale why I'll never buy from here again:

1. DELIVERY PROBLEMS- I had an original delivery date of 11/3/10. I called that afternoon to confirm (after not receiving a call from them) and was told "Saturday". I called on 11/6 (again after not receiving a call from them) and was told "Monday night, after 5 pm". I called Monday at 3:30 and was told "Definitely after 5pm tonight." I left work early. At 6:30 I called and was told "Yes, it's on the truck you're the last delivery." I called back at 7:30 and no one answered. 8:30, same thing. . .I called and called and called. . .they never showed up. Tuesday morning I called at 10am and was told that they'd be there Thursday night. No apology, nothing. Oh, and it would again be after 5pm. I called to confirm Thursday. They said "You're the first delivery after 5pm". I left work early again on Thursday. The furniture showed up at 8:30 Thursday evening. No apology.



2. MESS- After the delivery men were finished putting the furniture, I asked them to remove the boxes as they left. They didn't speak much English and this did not happen. So i spent an hour cleaning up Styrofoam debris and taking boxes down to my trash room one by one.



3. REFUND - I originally ordered 4 tables. I received a call 3 days after I placed my order letting me know that one of the tables was discontinued and I'd receive a refund. I ordered the tables on 10/28. It's 11/12 and not only have I not received a refund for the 4th table, I've gotten the re-around. I put these on Amex, I've indicated to Rosalinda's that if they don't refund the money, I'm sending Amex after them.



Overall, the quality of service is so poor that I would never in a million years recommend this store to anyone nor would I ever do business with them again.



DO NOT SHOP HERE.

Just two words "Excellent Service" They did everything in their power to satisfy me. Merchandise arrived in excellent condition and most important I got what I wanted. I'm very very happy...I would absolutely recommend to anyone. Their merchandise it's as beautiful and great as shown online. And the crew was fenomenal, they treated me like family at a very professional and respecful level; no matter how many times I called they were always there to help me with a smile. Keep up the good work! Thank You So Much Guys!

I must say that I had a little problem with delivery but all in all they did everything in their power to assist me and make me a happy customer. Mio (the customer service rep) always kept me informed on everything that was going on and Sammy (the owner) was very easy to speak to. I will definately buy my furniture from them again ( should I need anything else ). Department stores such as Bobs Discount and Raymour and Flanigan didnt have a support team as good as this one. 5 stars is definately what they deserve!