Star West Satellite is the worst company I have ever delt with!!! They did my install at the beginning of 2011 and all I can say is shame on Dish Network of using a company like this to do your installs. When the installer left I had to pay someone else to come and fix the disaster that there tech left behind. Honestly it would be easier to tell you what he did right then what he did wrong because there was so much damage to my house when he left I can honestly say he did nothing right!!!!