I rented a phone from them for my 9 day trip to Ireland. I returned the phone to Planerfone when I got back and my credit card got debited $350 with no receipt or explanation. I used the phone 7 times for a couple minutes each time. I have left 5 voice mails over a 2 week period to them with no response and emailed them with no response. Planetfone is a joke and they are scam artists. I would never use them again