Cozy Fireplaces & Patio
7110 Grand Central Ave, Parkersburg, WV 26105
304-295-0070
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Last year I got my wife a fireplace as an early Christmas gift. The folks at Cozy fireplace and patio were folksy, friendly and attentive. We had a somewhat unique installation situation and the adapted and overcame the obstacles at my 120 year old home. Some of the ember bed lights burned out quickly and the were fast with a warranty repair. I can highly recommend their products and services.
Both times I have been here the staff have been either less than helpful or flat out rude. They are unwilling to discuss installing anything but the most expensive types of fireplaces, even though it would not serve my needs. The only install direct vent fireplaces and that requires putting a hole in your house if you don't have a chimney. Would not recommend. Go to Marietta and get your fireplace. The have everything Cozy does and more. Even better, they treat you like a customer not an inconvenience.
01/30/15
The staff has been anywhere from unhelpful to rude both times that I have been here. They try to sell only the most expensive fireplaces and won't even discuss anything other than direct vent systems. Not everyone wants to drill holes in the front corner of their basement, thus creating an eyesore on their house. They treat you like a nuisance and not like some one they want to do business with. DONT RECOMMEND TO ANYONE.
01/30/15
The staff has been anywhere from unhelpful to rude both times that I have been here. They try to sell only the most expensive fireplaces and won't even discuss anything other than direct vent systems. Not everyone wants to drill holes in the front corner of their basement, thus creating an eyesore on their house. They treat you like a nuisance and not like some one they want to do business with. DONT RECOMMEND TO ANYONE.
I bought many products from this business. Including two gas free standing stoves. The store sales person is very friendly and helpful....the install went well...but when you have a problem the service is ..well less than helpful. I have been waiting for over a year to have a stove which was over $2000 fixed. I have called and went to the store MANY times to request the work be done. I have yet to hear back.
- General Info
- Established in 2007, Cozy Fireplace & Patio has earned its reputation as Vienna’s leading destination for quality fireplace sales and installation, patio furnishings, and outdoor comfort solutions. With the owner boasting 44 years of experience, our clientele is ensured world-class service and knowledge. For more information, please call (304) 295-0070 or contact us online.
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Categories
- Fireplace Equipment, Chimney Cleaning, Chimney Contractors, Fireplaces, Heating Stoves, Patio & Outdoor Furniture, Stoves-Wood, Coal, Pellet, Etc-Retail
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