The worst. I'm never going there.

I came in to Rt. 4 Hyundai on Thursday April 25th with what I THOUGHT would be the best car for me in mind, and walked out on Tuesday April 30th a VERY SATISFIED customer. I made sure to point out the time span for several reasons...... First off, I came into the dealership looking to replace a car that was wrecked in an accident a few days before. The significance in that information? I needed to replace my car, and I was in a hurry to do so! When I walked into the dealership on Thursday 'KNOWING' what car I wanted to look at (considering the price advertised being the best for me and all that....so I thought). In my mind I wasn't willing to 'talk' about or even 'just look' at another car. (Bad experience with previous dealerships hustling me into getting a car I wouldn't have chose for myself. Even AFTER stating that I wasn't interested into buying that day). I 'KNEW' what I wanted and that was that.......... And then came Arthur. Very nice from the jump "Hi, are you guys being helped?.......Oh ok, I'm able to help you, my name is Arthur David..."*extends hand for hand shake*. THIS was a big deal for me because at my previous dealership, I had to stand around and wait for a few minutes (about 15-20) before seeing someone....... And that was WITH an appointment. Now back to Arthur, he took basic information about the kind of car I had before, LISTENED to what brought me into the dealership and LISTENED when I said I was just looking. Though making a deal is very important in the car sales world, I felt my needs were going to be considered first here. And I give Mr. David a TREMENDOUS AMOUNT OF RESPECT for what he was about to get himself into. After finding a car that was best for ME, we got down to business. Talking numbers and percentages and all that other stuff that would make a girl like myself head spin, even after staying longer than he was supposed to trying to get the numbers right, he didn't push too hard and pressure me (and my guest) as others would. We exchanged info, and he allowed me to think on it. He followed up with me to see how things were going, and lent helpful advise, but didn't harass me.... Finally, I came to a decision at the end of my shopping around and researching, Hyundai was the way to go! I had just fallen in LOVE with the car, and remembered the customer service. (Things like that REALLY DOES matter!) Walked in on Saturday excited, walked out Saturday night ECSTATIC!!!! I knew the car we were talking on, I knew the numbers we were looking at, but actually finalizing it all with these guys was kind of surreal to me. I got a car that I ABSOLUTELY LOVED, at a price (which I must say was better than the car I originally walked in eyeing) that was affordable, and had some of THEEEEE BEST customer service all at once. I was a winner! NOT A DOUBT IN MY MIND THAT THESE GUYS ARE THE BEST! Even the guys who weren't your actually sales men were nice and sociable with you. I haven't seen that elsewhere. I've recommended, and will continue to recommend Rt. 4 in Paramus Hyundai to my friends, family, co-workers, everyone. Thanks again guys, it truly was an experience.

If you want to be completely ripped off, visit this dealership. We had a bad first experience with the service department, and made the mistake of giving them a second chance. The second time was even more horrific: a routine maintenance that cost about $500, with a dismissive service manager and his arrogantly defensive service guy. I posted our experience on Facebook and all kinds of other bad reviews started pouring in. Please do yourself a favor: AVOID THIS DEALERSHIP.