My daughter called me and her power steering was acting up, I told her to go in to O'Reilly's and they would help her put the fluid in. She called me back and said the man pointed out where it went but would not help her put it in. She is about 5 foot tall and visibly pregnant and that man refused to help her climb up and put it in. I told her to go here because they have always helped me in the past. I am outraged that he wouldn't help her, then when I called to speak to the manager the guy said they didn't have one there at this time and when I asked him who was working to get the mans name he told me he only worked in the back and didn't even know the people's names working there, that he was sorry and then called himself ignorant! I will never buy anything in this store again nor will my family and friends! We are in a small town and that is not how people should be treated. She had to climb up just to see the hole and then poured it everywhere. I'm extremely upset.