The rep was VERY FRIENDLY and I had no problem waiting for them to answer the phone. I was on hold less than ONE minute! KUDOS to the Palm Coast store 5180 E Highway 100,Palm Coast,FL32164

I wouldn't even of given 1 star... try calling their number and all you will get is an automated recording saying that all their reps are busy.. here's the thing.. I called them from my t mobil cell non stop all the way to the store listening to the same message, I get to the store and there's only 2 customers in it looking around and no one answering any phones.. so as I'm walking in the front door the same message is still going off about all their reps being busy.. the place is a joke