We had 2 new windows installed on the front of our house. One of which was 6 ft long. when i came home on my lunch brake, the installer had installed the window on rotten wood and refused to remove the window to do the job correctly. He then chose to curs me on my own property and pack his tools and said he was going to leave because he wasn't making any more. I called their office and spoke with a man by the name of Phillip. He refused to believe what i was telling him. I took pictures of the shotty work and sent him an e-mail. Once he received my e-mail he would no longer take my calls, even tho the receptionist told me he was in his office and i know that he had been talking with the contractor. Nothing was ever resolved. I will be taking this window back out and redoing the work myself. Was forced to pay because of a shady contract agreement. DO NOT DO BUSINESS WITH THESE PEOPLE. They are not honest and they do not care! All they care about is getting paid, regardless of the quality of work.