They unloaded some items for me, including antiques, on a Saturday. They normally don't work on Saturday, but I inquired about whether or not the unloading would be insured. I was told yes. When I called about reimbursement for damages I was told the unloading was not insured, although the check was made out to the company itself. Two items were damaged; one was clearly damaged due to negligence. I said that a foot board needed to be lowered going upstairs and he ignored me, hitting the item on the overhang and damaging it. The other item was a hinge to an antique mirror that will have to be recast. I unwrapped the item (wrapped in towels) and pointed out that it was damaged. I called to inquire about reimbursement for damages and was told the hinge must have been damaged during the move and that the mover had shown it to me. I actually unwrapped the item and showed it to him. As for the foot board, he didn't deny they damaged it, but only offered to touch it up with a marker.

They did an excellent job and took special care of my antique items. They wrapped and packed my items as if they were their own. Everything arrived in excellent condition. I would definitely use them again and would recommend them to my friends and family.