Hello, definitely disappointed with my experience. Overall the rate was great, apparently on super promotional. I read a variety of reviews, some that said watch out the price quoted will not be what you pay. Well... those other reviews were correct. When I attempted to reconcile the issue on the final bill, I was told nothing could be done, that not only had I agreed to pay the higher rate that their notes said I asked for a discount on the extra fee which they gave me.... what? So what started as a positive, has really ended on a very sour note. Renter-be-ware.