I've been a long-time customer and have had the best service. Mason Insurance has come through for me in several situations where I really needed their help. I was surprised to see a negative review and based on my positive experience over the past few decades, there must be more to that story than stated.

Terrible customer service. Teh agents were so rude. Everytime I called they wouldn't give me an answer. I'll never deal with them again. That's why we switched