DEPLORABLE and INCOMPETENT. Told me I had storm damage and was due a free roof. My insurance did not find all this damage.

PERFECT, FLAWLESS,FANTASTIC 6 Star JOB! Nathan & his hermanos knocked out a TOTAL tearoff, replacement of some decking & lay down a totally NEW roof with 50 year, beautiful architectural shingles, cleaned up & they did it all in 20 hrs. These are the hardest working guys I have ever seen. I got worn out just watching 'em! They worked 14 hrs. the first day, in 90ƒ‚‚+ heat! MOST IMPORTANTLY - Mr. Nathan was they *only* contractor I spoke to who mentioned the simple word "insurance" to me. I had never even thought about making a claim. I know nothing about insurance except how to pay the bill, but Nathan spoke their language; slopes, squares, shingles, underlayment, yadda, yadda. He went to bat for me, he ADVOCATED, on my behalf, with the big, bad insurance company, and when the smoke had cleared, Nathan ended up getting 1/3 of the price of the job out of the insurance company. I COULD NOT believe it! He saved me THOUSANDS of dollars! I am so grateful, Nathan! THAT made hiring BB a no brainer. Home Owner's insurance, it actually PAID OFF, for once it worked in my favor rather than just emptying my pockets! These guys ALL impressed me immensely, great crew, very friendly (if not so well versed in English) and they work harder than a rented mule. I have a 105 year old house. With the help of Burell Built it now stands a good chance of making it another 105 years. I can not recommend these guys too highly. I endorse their work & character without reservation or qualification.

Owner does not address concerns. Will never hear from him. Makes appointments, then fails to keep them. Does not even call to cancell or reschedule

Lacking in knowledge and uneducated on the latest roofing techniques. Even the owner has excuses for his lack of knowledge

I thought their prices were high for the type of work done at my home. They also required a payment before starting any work.

The company does not return phone calls. They sent out an unprofessional man announced to my home. He was rude and not willing to spend much time on the roof

I felt the rep was incompetent. He found major storm damage and did not show up to meet with insurance adjuster. I was unable to reach him by phone

I felt that their $99 roof inspection is a waste of money

I called several times for someone to look at a damaged roof without a return phone call. I went to their address listed and the address belongs to a storage unit that is rented. I decided not to do any business with them