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I ordered a part for my car on friday was told it would be ready by 2pm that day.No it wasn't.I didn't get it til monday.They gave me a discount so it made it alittle better.Take it to my mechanic who'd been waiting just as long as me.He then tells me its the wrong part.I was pissed.so i called back let fran know.he said he'd jump rite on it.called me within the hour.And replaced it for free.Now thats great customer service.helped me look pass my inconvenience.Im a new returning customer
Good service always no problems with parts!!
01/12/12Provided by Citysearch
Yes you can get many truck parts here, but so can you on Ebay and at nearly any other local junk yard. Ontario Truck Parts is a bit more expensive then any other local Auto junk yard in the 315 area. If your coming from Rochester then Ontario Truck Parts would probably be your cheapest route for truck parts.
Today is the third time in a year that I have tried to deal with them, which is also the last time. First two times I got the part, I didn't like their prices but they were the only ones with decent parts (rear end and a box). Today I went for a frame member, I called in advance twice, both times they said yes they have a part that will work, come in and they will pull it. I went there an hour after speaking to them and they did not have the part, nor even a truck that was similar. I thanked them for the hour worth of time and gas driving I wasted.
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- Ontario Truck Parts, , Search For And Buy From Over 3000 Recycling Yards And Choose From Over 157 Million High Quality Used Auto Parts. Call us today and let us help you find that part that will help you with your business or residential project. We appreciate all of our customers and look forward to working with you soon.
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Specialties: Domestic, Trucks