last Aug 10, 2014 while we were on shopping moment at Ontario Mills Outlet , when I saw this JARED VAULT jewerly shop. inside so I decided to have my Bulova watch battery to be replaced. I approached the sales lady and she immediately replaced the battery but she cannot put back the watch cover even if she tried many times . She then called the Guy whom she said the EXPERT. It took almost 30 minutes trying to fix my watch but unfortunately they failed to do so. I was so disappointed I even asked him "What is happening here why you cannot fix the watch cover? " the guy answered very proudlly He turned his face on me and said I worked in Rolex before," But how come they cannot fix it. Oh My GUUShhhit. To make the story short they told me to come back some other day because they are going to send it the real EXPERT to have it FIX. then, they gave me a receipt ant told me they will send it to me on Sept 10 2014 This watch is not so important to anyway.