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Jacob Lee Fimple, DDS, MMSC

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Endodontists, Dentists, Physicians & Surgeons

18015 Oak St Ste A, Omaha, NE 68130

402-763-4929

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8 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Sherry M.

07/19/17

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DO NOT GO TO Advanced Endodontic Therapy. Dr. Fimple performed a root canal on my tooth (#29) June 1st, and Ive been in pain ever since. Not only do I have to deal with constant pain, the office refused to see me for a follow-up to to look into the cause of the pain!!After experiencing tooth pain for a while, my family dentist recommended that I go see a specialist to see if a root canal is needed. I found DAdvanced Endodontic Therapy by looking at online reviews. Which is why I believe leaving this review is VERY important. There were multiple instances of negligence and horrendous services:1. I question the professionalism and proficiency of the staff that Dr. Fimple employees. When I walked into the office with a toothache, I asked for an opinion on whether I need a root canal. They didnt even bother to x-ray my tooth until I insisted. The first assistant x-rayed the wrong area of my mouth and we had to do it a SECOND time!2. I feel that I was either mislead or swindled. When I arrived for my appointment, the office insisted that I pay upfront for my services. I was informed that when they open my tooth and its cracked, they will not be able to perform the root canal. I agreed that I dont want the root canal if my tooth is cracked, which is why I didnt feel good about paying up front for a service I may not even need. After opening my tooth, they told me that its not cracked and they can perform the procedure. The actual procedure done by Dr. Fimple was fast and painless. They sent me on my way and told to get a crown with my family dentist. My tooth is still in pain and its been 1.5 months. 3. The service and the staff, especially Darby, has been horrendous to deal with after the root canal. Theyre not taking responsibility or aftercare for the procedure performed in their office by Dr. Fimple. Ive had root canals before so I knew what to expect. After 1 week of pain, I called in the office and Darby, the assistant, told me to take more antibiotics. 2 weeks later, Im still in pain and they told me to come on June 15th. One day before my set appointment, Darby called and cancelled the appointment. According to her the root canal was successful and they do not need to check the tooth. Ive called numerous times since and have been unsuccessful in setting up a follow-up appointment to look at my tooth and why its in so much pain. The total charge for this was $975 and to this day, I still cant eat anything on that side of my mouth and have no idea why its still in so much pain. I tried calling my insurance to stop them from paying Advanced Endodontic Therapy, but it was too late. All I wanted was a follow up appointment and have them take responsibility for the root canal thats been causing me so much pain and fix whatever is wrong. Instead, Advanced Endodontic Therapy took my money, performed a bad root canal thats made everyday eating hard, and refuses to answer my calls. Im still taking antibiotics and its been 23 days.

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Shawn M.

04/26/16

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Thank you to each and every staff member here at the dental practice. My tooth is now in great shape!

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Jacob T.

11/05/15

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Doctor Arman was very concern about my comfort. He took time to explain the procedure step by step by step, so thank you Advanced Endodontic Therapy!

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salthomasjr

09/21/15

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I am just so happy as well as impressed with the staff. They are so caring!

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anonymous

06/25/15

Good quality work to be sure but very bad service. They were supposed to install a permanent filling after the root canal but mistakenly put in a temporary one that had to be drilled out and replaced, their mistake but they charged me an extra $400.00 for it along with a 58$ mistake they made billing my insurance. When I got the bill, I called them and they said they would take care of it. A month later I got threatened with collection. Called them again, same person said they would take care of it, but I would have tp pay the $58. Fine I agreed, they never followed through so a month later they I called them again, they refused to let me speak to a manager and said this time I needed to pay the bill. My credit will get ruined by collection. STAY AWAY FROM THIS BUSINESS!!!

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anonymous

06/24/15

The cleanliness of this practice absolutely exceeded my expectations. Just great.

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anonymous

05/05/15

This doctor is AMAZING along with his staff!

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M
munk3ie5

08/10/12

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Dr. Fimple and staff are friendly and knowledgeable. The office has a warm atmosphere and is very professional. I was treated kindly and with respect. If you're considering endodontic surgery you need to go there.

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DETAILS
Extra Phones

Phone: 402-502-5990

Fax: 402-502-5990

Hours
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Categories
Endodontists, Dentists, Physicians & Surgeons
Neighborhood
West Omaha
AKA

Fimple, Jacob, DDS

Advanced Endodontic Therapies

Fimple, Jacob L, DDS

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