We have been using Dr. Giles for our pets healthcare for over 25 years now. We've used his expertise for 5 different cats, and 3 different dogs over the years. He, and his staff have always been extremely caring, and professional. We almost always never have to wait when we have an appointment, even then it is at most under 5 minutes. He always takes the time to go over any concerns, and then gives us different options, if available, for treatment. Our neighbor uses him for her dogs too. Bottom line... we really do trust him, and will continue to use him in the future.