Absolutely horrible. They supplied an apnea monitor for my new infant. They gave us disposable sticky electrode leads (which they bill for 3 times as much as the reusable leads). We went through a month's supply of the sticky leads in less than two weeks. When we finally got them to switch to the reusable leads they billed us and our insurance for leads and wires that we never used. Their customer service is horrible. I would not recommend them to anyone. Any other medical supply company would be better. Unfortunately, we weren't given any option because they were the contracted supplier with the hospital. Avoid them if you can.